“Just a short letter to say how pleased we are with the horsebox we purchased from you. We have had the box 12 months now and can truly say that we are as pleased with it today, as the day we picked it up. The workmanship and quality of the build is superb, and when we started our hunt for a new lorry, we didnt expect to be able to get such a high spec build for our budget. Having just taken it for its MOT, the test station commented that it was the cleanest chassis on a horsebox they had seen and that it was in top order. My husband runs a haulage business so has lorries plated regularly and has never had them comment before!
Your aftercare is also superb, as having a couple of small teething problems, (eg not being clever enough to work the satellite dish!) and an over powerful flush on the toilet, you immediately sent somebody down to rectify the problem.
Could you please extend my thanks to Thomas and your team and as I have said to you before, when we are in the market for another lorry, will certainly come back to you again.”